Privacy Policy

1.1 Registration Information: name, email, phone, location, profile data.

1.2 Payment Information: data required to process transactions (CPF for PIX).

1.3 Automatic Information: IP address, browser type, service provider, pages visited, access times.

1.4 Sensitive Information: photos, videos, service descriptions, service location. Handled with utmost care under the LGPD.

1.5 Communication Information: messages exchanged via the platform chat.

1.6 Video Call and Live Information: technical data from video call sessions and live broadcasts, including access logs and monitoring for security purposes.

1.7 Cookies and Similar Technologies: cookies, tracking pixels for browsing analytics.

1.8 Anonymous or Aggregated Information: statistical data without personal identification.

2.1 Provide and maintain the platform service.

2.2 Process payments and manage subscriptions.

2.3 Send account notifications (transactional emails).

2.4 Moderation, security and fraud prevention, including monitoring of video calls and live streams.

2.5 Improve the user experience.

2.6 Comply with legal and regulatory obligations.

2.7 Performance analysis and platform optimization.

3.1 The PLATFORM may monitor interactions (messages, video calls, lives) automatically or manually to ensure security, compliance and fraud prevention.

3.2 Message content may be accessed by the moderation team in case of reports or investigations.

3.3 Monitoring is legally based on contract performance, security legitimate interest and fraud prevention.

3.4 Data collected during monitoring is handled confidentially and accessed only by authorized staff.

4.1 We do not sell personal data to third parties.

4.2 We may share data with: payment service providers, judicial authorities (under court order), infrastructure services.

4.3 We are committed to sharing information only when strictly necessary.

5.1 Data stored on servers protected with SSL/TLS encryption.

5.2 Passwords stored with cryptographic hash (bcrypt).

5.3 Limited access for authorized employees and contractors.

6.1 Confirmation that data processing exists.

6.2 Access to personal data.

6.3 Correction of incomplete or outdated data.

6.4 Anonymization, blocking or deletion of unnecessary data.

6.5 Data portability.

6.6 Deletion of data processed based on consent.

6.7 Withdrawal of consent.

6.8 Right to file a complaint with the National Data Protection Authority (ANPD).

To exercise your rights: [email protected].

7.1 Essential cookies for functioning (authentication, session).

7.2 Analytics cookies (Google Analytics) to understand platform usage.

8.1 Data is retained while the account is active.

8.2 After deletion, personal data is removed within 30 days, except where required by law.

8.3 Consent records (Terms acceptance) are kept for at least 5 years for legal proof.

9.1 This Policy may be updated periodically. Changes are published on this page.

For privacy questions: [email protected]